This research paper may be older than a decade, but most of the reasons are still valid. A variety of software projects were considered for this research based on factors such as the business nature of the organization, place of implementation, type of software, number of users of software and investment for the software etc. To identify the reasons for software implementation failures, input from both software professionals and end-users were gathered and analyzed in order to present valid reasons. It could be concluded from this research that a majority of software projects in Sri Lanka fail at the implementation stage. The major reason for software implementation failures is found to be the difficulties in transition (from old processes to new processes). In fact, 60% of projects are suffering from the Transitions issues in Software Implementation. It was indicated that Transition is the major reason for failures when it comes to software implementations in Sri Lanka. The transition is more difficult in the Agriculture and Transportation sectors.
Poor customer support, negative user attitudes and lack of infrastructure are the next predominant reasons for failures in Software Implementations in Sri Lanka. It was further identified that most of these software implementation failures occur in the agricultural sector and that small scale organizations do not follow a robust product selection process leading to the failure of projects.
Read the full research paper at Reasons for Software Implementation Failures in Sri Lankan Organizations. from https://www.researchgate.net/publication/281230276_Reasons_for_Software_Implementation_Failures_in_Sri_Lankan_Organizations
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